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Operations Manager

US, Winona

Production

We are looking for an Operations Manager who will own daily operations at our Winona facility end-to-end — driving speed, accuracy, and results through hands-on leadership, continuous improvement, and a high-performance team culture.

This role sits at the intersection of operational execution and people leadership. You will own the full inbound and outbound cycle, build scalable processes, and make data-driven decisions every day. You will work closely with cross-functional teams — Sales, Procurement, IT, and Production — to ensure distribution capabilities stay ahead of business growth.

What's in it for you?

• Real ownership from day one. You're not optimizing someone else's playbook — you're building and running the operation. Your decisions directly shape how Hal Leonard fulfills orders for musicians worldwide.

• A role that grows with you. As Hal Leonard scales within Muse Group, so does this role. You'll have the scope to move from managing daily ops to shaping distribution strategy across the business.

• Work that matters to musicians. Every shipment you optimize puts instruments, sheet music, and gear into the hands of players — from beginners to professionals. The impact is real and tangible.

We are actively integrating AI and automation into all areas of the business and expect candidates with mindset focused on improving efficiency and deliver a better user experience.

Key responsibilities

Required experience

• 5+ years in distribution center, warehouse, or supply chain operations management.

• Proven track record leading teams with direct reports — hiring, developing, retaining.

• Deep knowledge of inbound/outbound logistics and warehouse management systems (WMS, ERP).

• Experience implementing process improvements, automation, or technology solutions.

• Background in safety, quality, and compliance management (OSHA, DOT, SHEQ).

• Strong data analysis skills — Excel, BI tools, dashboards.

• Familiarity with Lean, Six Sigma, or continuous improvement methodologies is a plus.

Benefits